Terms & Conditions
Updated 5 November 2026
Using this website
Bell Communications Ltd operates bell.tz to introduce its services and receive enquiries. You can ask about coverage, request a quotation or apply for a job. A service subscription starts under the order or agreement you accept.
Choosing a service
For Express Home and Business broadband, read the Express service terms and plan-specific fair usage schedule. Express will give customers at least 30 calendar days’ notice before a change to those service terms or its Fair Usage Policy takes effect.
Express service terms Express Fair Usage Policy Request an Express service change
Dedicated internet, hosting and other services
For BLUE dedicated internet, refer to the quotation, service agreement and any agreed service-level agreement. For hosting, domains, colocation and consulting, the order confirms the charges, service scope, support and renewal arrangements. Ask Bell about any point before accepting an order.
Availability and website updates
Coverage depends on the installation address and, where necessary, a site survey. Maps illustrate network reach. Your accepted service agreement sets the price, speed and commitments for your connection. Changes to an existing service follow its agreement and applicable notice requirements.
Questions and complaints
Email Bell with the service name, account reference if available, a description of the issue and how to reach you. Keep your correspondence and any case reference.